Moving beyond Vision: Fostering Cultural Change in a Bureaucracy

Abstract

Over the course of two‐and‐a‐half years a new Town Manager tried several approaches aimed at altering the culture of the organization to reflect more closely his vision of how it should operate. Yet, the results of a survey administered to the organization′s senior management group at the end of this time revealed only minor change had occurred. To understand more fully some of the progress and difficulties he experienced as well as ways in which further advances could be made utilizes a life cycle perspective. Specifically, focuses on examining some of the complexities to be expected when an outsider attempts to revitalize a bureaucracy. Concludes with some advice on ways to foster cultural change more effectively.

Citation

Fairfield‐Sonn, J.W. (1993), "Moving beyond Vision: Fostering Cultural Change in a Bureaucracy", Journal of Organizational Change Management, Vol. 6 No. 5, pp. 43-55. https://doi.org/10.1108/EUM0000000001211