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The Diagnosis of Work Group Norms: Practical Implications for Change

Gary C. McMahan (Texas A&M University, USA)
K. Michele Kacmar (Rensselaer Polytechnic Institute, USA)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 1 April 1991

Abstract

Behaviour resulting from work group normative processes can be examined and changed to increase the productivity of an organisation. A model for exploring the process of work group norm diagnosis that can be used by organisational consultants is developed. Examples of its use are also presented.

Keywords

Citation

McMahan, G.C. and Michele Kacmar, K. (1991), "The Diagnosis of Work Group Norms: Practical Implications for Change", Journal of Organizational Change Management, Vol. 4 No. 4, pp. 24-33. https://doi.org/10.1108/EUM0000000001202

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited