TY - JOUR AB - This article is the second in the series detailing recent and continuing research into Payment Systems. The previous article dealt with some of the main features found to be important in scheme success, whilst this one, “Participation in Payment System Design”, shows how the research results can be translated into practice. The procedure outlined here is one that has been recently applied to a number of organisations with uniform success. VL - 11 IS - 1 SN - 0142-5455 DO - 10.1108/EUM0000000001014 UR - https://doi.org/10.1108/EUM0000000001014 AU - Bowey Angela AU - Thorpe Richard PY - 1989 Y1 - 1989/01/01 TI - Payment Systems and Performance Improvement: Participation in Payment System Design T2 - Employee Relations PB - MCB UP Ltd SP - 17 EP - 20 Y2 - 2024/05/05 ER -