Gives an overview of the current diverse user education scene in academic libraries. Discusses why libraries carry out user education and the arguments for and against. Describes the different forms of user education covering library orientation, bibliographic instruction, information skills teaching, on‐line instruction and course‐related instruction, and instructional methods and their appropriateness to different situations. Offers guidance on how to go about setting up a programme of user education from the planning stage to the evaluation of the programme.
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