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Behaviour Modelling Training: The Effect of Variations in Retention Processes

Personnel Review

ISSN: 0048-3486

Article publication date: 1 April 1991

Abstract

Previous research on the use of behaviour modelling techniques for training in industry have shown it to be generally effective. Further, more specific work has suggested that effectiveness might be improved by the use of techniques (symbolic coding and rehearsal) designed to improve trainees’ retention processes. This study examined the use of symbolic coding (learning points) and rehearsal techniques in behaviour modelling training. The data were derived from a field experiment conducted in a UK financial services organisation. Although, as expected, the behaviour modelling approach did produce effective learning the results showed that, contrary to hypotheses, variations in symbolic coding (different learning points conditions) and rehearsal did not influence training outcomes.

Keywords

Citation

Robertson, I.T., Bell, R. and Sadri, G. (1991), "Behaviour Modelling Training: The Effect of Variations in Retention Processes", Personnel Review, Vol. 20 No. 4, pp. 25-28. https://doi.org/10.1108/EUM0000000000795

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited