PEOPLE CHALLENGES IN THE PUBLIC SECTOR: A TUC VIEW

Abstract

Improving service quality are watchwords for the public sector, often involving employee development and empowerment programmes, partnerships between trade unions and employers and many other challenges. Employers′ views of these challenges are often heard, but what about the unions themselves and the TUC. The Congress presents its view on people development which raises some interesting points for public sector management.

Citation

(1992), "PEOPLE CHALLENGES IN THE PUBLIC SECTOR: A TUC VIEW", Management Development Review, Vol. 5 No. 4. https://doi.org/10.1108/EUM0000000000692