Examines in great detail how underspread quality initiatives are in Europe and the USA, how logistics quality programmes are structured and to what results they are leading, and reports on a staged questionnaire survey in 1990/91.
Read, W.F. and Miller, M.S. (1991), "The State of Quality in Logistics", International Journal of Physical Distribution & Logistics Management, Vol. 21 No. 6, pp. 32-47. https://doi.org/10.1108/EUM0000000000392
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