Ringing the Changes: BT′s Use of Development Centres in Redeployment

Journal of European Industrial Training

ISSN: 0309-0590

Publication date: 1 January 1992


Describes the background to – and some of the design issues raised by – the BT Redeployment Development Centre project. Both the ethical considerations of shared feedback and benefits to the participants are examined in a change management context. Highlights some possible pitfalls for potential designers of such events.



Knightley, R. (1992), "Ringing the Changes: BT′s Use of Development Centres in Redeployment", Journal of European Industrial Training, Vol. 16 No. 1. https://doi.org/10.1108/EUM0000000000232




Copyright © 1992, MCB UP Limited

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
To rent this content from Deepdyve, please click the button.
If you think you should have access to this content, click the button to contact our support team.