Dissent: An Important but Neglected Factor in Decision Making

Abstract

Unless the question of decision making is encouraged disasters can occur. Several examples of bad decisions which have been compounded by a lack of dissent are outlined – from President Reagan′s “Irangate” scandal to the Ford Pinto to Coca‐Cola′s failed “New Coke”. Eight recommendations are made for encouraging dissent in decision making.

Citation

Abbasi, S.M. and Hollman, K.W. (1991), "Dissent: An Important but Neglected Factor in Decision Making", Management Decision, Vol. 29 No. 8. https://doi.org/10.1108/EUM0000000000080