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Systems Problem‐solving: Unravelling the “Mess”

Management Decision

ISSN: 0025-1747

Article publication date: 1 January 1989

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Abstract

General systems theory offers one perspective for defining and understanding the problems that organisations face. The author presents a set of systems problem‐solving principles, and offers a procedure which might be useful when conventional problem‐solving has not been totally successful. The article illustrates this procedure in trying to address a budget deficit problem in a large metropolitan hospital.

Keywords

Citation

Barton Cunningham, J. and Farquharson, J. (1989), "Systems Problem‐solving: Unravelling the “Mess”", Management Decision, Vol. 27 No. 1. https://doi.org/10.1108/EUM0000000000027

Publisher

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MCB UP Ltd

Copyright © 1989, MCB UP Limited