TY  - JOUR
AB  - Purpose Based on a new management paradigm rooted on care and compassion, this study explores the consequences of compassion at work on organizational learning and firm performance.Design/methodology/approach Structural equation modeling (SEM) was employed to analyze the research model by using data from two different samples.Findings Results confirm that compassion increases firm performance through organizational learning capability; however, compassion do not enhances directly firm performance.Research limitations/implications The study findings indicate that when compassion is propagated among organizational members, organizations are better able to learn so they obtain a competitive advantage that is difficult to imitate and leads to higher firm performance.Originality/value This study takes a step forward on literature by providing empirical evidence for a promising area of management research such is compassion in organizations.
VL  - 42
IS  - 3
SN  - 0142-5455
DO  - 10.1108/ER-07-2019-0275
UR  - https://doi.org/10.1108/ER-07-2019-0275
AU  - Guinot Jacob
AU  - Miralles Sandra
AU  - Rodríguez-Sánchez Alma
AU  - Chiva Ricardo
PY  - 2020
Y1  - 2020/01/01
TI  - Do compassionate firms outperform? The role of organizational learning
T2  - Employee Relations: The International Journal
PB  - Emerald Publishing Limited
SP  - 717
EP  - 734
Y2  - 2024/04/24
ER  -