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A model for mobile curation services in academic libraries

Yong Jeong Yi (Department of Data Science, School of Global Convergence, Sungkyunkwan University, Seoul, Republic of Korea)
Barun Hwang (Department of Library and Information Science, Sungkyunkwan University, Seoul, Republic of Korea)
Donghun Kim (Department of Library and Information Science, Sungkyunkwan University, Seoul, Republic of Korea)

The Electronic Library

ISSN: 0264-0473

Article publication date: 5 January 2022

Issue publication date: 1 February 2022

665

Abstract

Purpose

To better respond to user needs for personalized information services in the context of academic libraries, this study aims at developing a prototype to provide mobile curation services by using the concept of content curation.

Design/methodology/approach

This study used a mobile application software development process, which consisted of five phases: user and organizational requirements, architecture design, navigation design, page design and implementation and usability testing. Usability testing was conducted with a total of 20 college students by online surveys at a university.

Findings

Meta-analysis identified key user needs: diversification of services, more personalized services, active communication with librarians, quality improvement of information and interface improvement. User and organizational requirements derived four main service modules – namely, Curation Services, Live Chat, My Page and My Log. Usability testing regarding ease of use, perceived usefulness and satisfaction indicated that participants were satisfied with the prototype.

Research limitations/implications

The study extends the discussion of quality academic library services by introducing the concept of content curation that uses the advantages of mobile technologies to overcome existing limitations in library services insufficient for meeting individual user needs.

Originality/value

Although many studies have discussed mobile library services, few studies have focused on developing a system for such services. The model developed in the study fills the research gap. Above all, the key modules specified by the prototype – Curation Services, Live Chat, My Page and My Log services – are expected to improve existing research and learning support services currently offered by academic libraries.

Keywords

Citation

Yi, Y.J., Hwang, B. and Kim, D. (2022), "A model for mobile curation services in academic libraries", The Electronic Library, Vol. 40 No. 1/2, pp. 99-117. https://doi.org/10.1108/EL-09-2021-0178

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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