Bringing the digital library success factors into the realm of the technology-organization-environment framework
ISSN: 0264-0473
Article publication date: 30 June 2020
Issue publication date: 21 July 2020
Abstract
Purpose
The purpose of this paper is to describe a new benchmarking framework on the factors that influence digital library (DL) adoption by aligning them with the constructs of DL models to establish the likely critical success factors (CSFs) for DL implementation.
Design/methodology/approach
Concept mapping is used to illustrate the relationship between the information systems success model and DL frameworks. Technology organisation and environment (TOE) framework was chosen as the central theme and was mapped with the three DL frameworks reviewed (5S framework; the Zachman Framework for Enterprise Architecture and the DELOS DL reference model) to come up with the likely success dimensions for DLs. A set of possible success factors was assembled from the literature on previous studies relating to factors that are critical to the success of information systems and DLs. The description of each DL potential success factors was finally developed as an item statement with verification from the literature review.
Findings
A total of 53 success factors items were assembled from literature represented by the final ten constructs of the CSFs; 16 items characterise DL technology, 13 items denote DL organisation and 24 items symbolise DL environment. Findings show that these factors may be good determinants for an effective implementation of DLs.
Research limitations/implications
The outcome can positively influence the implementation of DLs worldwide.
Originality/value
This is the first study in library science that incorporates TOE with DL frameworks to come up with the success factors of DL implementation.
Keywords
Acknowledgements
This research received no specific grant from any funding agency in the public, commercial or not-for profit sectors. We thank the reviewers for their helpful suggestions to improve this paper.
Citation
Singeh, F.W., Abrizah, A. and Kiran, K. (2020), "Bringing the digital library success factors into the realm of the technology-organization-environment framework", The Electronic Library, Vol. 38 No. 3, pp. 659-675. https://doi.org/10.1108/EL-08-2019-0187
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited