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E-training adoption in the Nigerian civil service

Bello Zainab (School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Malaysia)
Muhammad Awais Bhatti (College of Business, School of Business Management, University Utara Malaysia, Sintok, Malaysia.)
Faizuniah Bt Pangil (School of Business Management, College of Business, Universiti Utara Malaysia, Sintok, Malaysia)
Mohamed Mohamed Battour (Faculty of commerce, Tanta University, Tanta, Egypt)

European Journal of Training and Development

ISSN: 2046-9012

Article publication date: 6 July 2015

Abstract

Purpose

The purpose of this paper is to highlight the factors that aid e-training adoption in the Nigerian civil service.

Design/methodology/approach

This paper is based on a review of past literature from databases, reports, newspapers, magazines, etc. The literature recognised the role of perceived cost, computer self-efficacy, availability of resources and perceived support in e-training adoption. Using technology acceptance model (TAM), this paper explained the importance of these variables in e-training adoption in developing country context.

Findings

The authors found that the combined role of perceived cost, computer self-efficacy, technological infrastructure, Internet facilities, power supply, organisational support, technical support and government support is critical for e-training adoption in developing countries, particularly in Nigeria. Thus, the authors proposed the combination of these variables which would encourage future research on the use of TAM in technology adoption.

Research limitations/implications

This paper gives an elaboration of the role of computer self-efficacy, perceived cost, availability of resources and perceived support with TAM as base of the framework. This provides researchers the opportunity to test the proposed framework empirically and further suggest other variables that can aid e-training adoption in the context of developing country.

Practical implications

The result of this paper can serve as a guide to managers and policymakers to have a better understanding of the requirements for e-training adoption, especially in developing countries. This will go a long way towards designing good policies that could maximise e-training results.

Originality/value

This paper adds to the existing literature on e-training and TAM with the suggestion of proposed variables.

Keywords

Citation

Zainab, B., Bhatti, M.A., Pangil , F.B. and Battour, M.M. (2015), "E-training adoption in the Nigerian civil service", European Journal of Training and Development, Vol. 39 No. 6, pp. 538-564. https://doi.org/10.1108/EJTD-11-2014-0077

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited