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The link between training satisfaction, work engagement and turnover intention

Mumtaz Ali Memon (Universiti Teknologi Petronas, Bandar Seri Iskandar, Perak, Malaysia)
Rohani Salleh (Universiti Teknologi Petronas, Bandar Seri Iskandar, Perak, Malaysia)
Mohamed Noor Rosli Baharom (Universiti Teknologi Petronas, Bandar Seri Iskandar, Perak, Malaysia)

European Journal of Training and Development

ISSN: 2046-9012

Article publication date: 4 July 2016

10105

Abstract

Purpose

The purpose of this paper is to examine the casual relationship between training satisfaction, work engagement (WE) and turnover intention and the mediating role of WE between training satisfaction and turnover intention.

Design/methodology/approach

Data were collected from 409 oil and gas professionals using an email survey questionnaire. Structural equation modelling, using Analysis of Moment Structures (IBM AMOS) 22.0, was performed to test the hypothesized model.

Findings

The results suggest that training satisfaction is significantly positively related to employees’ level of WE and is negatively related to turnover intention. The results also reveal that WE mediates the relationship between training satisfaction and turnover intention.

Practical implications

Training has long been thought to play an important role in achieving positive attitudinal and behaviours outcomes among employees. This study reconfirms these ideas and highlights the importance of training satisfaction as being key to achieving greater WE and reducing voluntary turnover. Therefore, the finding of this study have a number of implications for research and human resource development practitioners.

Originality/value

This study makes a significant theoretical contribution to the literature as this is the first study to demonstrate the significance of training satisfaction and the mediating effects of WE in reducing the turnover intention of employees.

Keywords

Acknowledgements

We would like to thank Associate Professor Dr Steven W. Schmidt (East Carolina University) for his guidance during instrument designing. Also, thanks to the Editor and two anonymous reviewers for their constructive comments, which helped us to improve the manuscript.

Citation

Memon, M.A., Salleh, R. and Baharom, M.N.R. (2016), "The link between training satisfaction, work engagement and turnover intention", European Journal of Training and Development, Vol. 40 No. 6, pp. 407-429. https://doi.org/10.1108/EJTD-10-2015-0077

Publisher

:

Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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