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E-learning training in work corporations: a review on instructional planning

Betânia Mafra Kaizer (Department of Production Engineering, Federal University of Itajubá, Itajubá, Brazil)
Carlos Eduardo Sanches da Silva (Department of Production Engineering, Federal University of Itajubá, Itajubá, Brazil)
Thaís Zerbini (Department of Psychology and Education, Universidade de São Paulo, São Paulo, Brazil)
Anderson Paulo Paiva (Department of Production Engineering, Federal University of Itajubá, Itajubá, Brazil)

European Journal of Training and Development

ISSN: 2046-9012

Article publication date: 3 June 2020

Issue publication date: 20 October 2020




The purpose of this study is a bibliometric and descriptive review of the literature on instruction planning of training offered in the e-learning modality in work corporations to identify methodologies and experiences that will serve as a model for professionals working in planning e-learning training in the corporate context.


The timeline from 2010 to 2020 was adopted. Data were extracted from five databases and were compiled in the software Zotero. Based on defined criteria, 260 productions were identified. The interrelation and metric presentation of the data from these studies were done in the software VosViewer. Subsequently, were selected only free access papers, resulting in 64 publications. From these, the authors chose six empirical studies for a descriptive analysis based on specific criteria.


The range of hardware and software platforms has stimulated the use of virtual reality (VR) and augmented reality and artificial intelligence (AI) resources in corporative training. The use of management tools such as voice of customer (VOC) and quality function deployment (QFD), can support those responsible for instructional planning. The literature presented important elements that should be considered for the proper planning of an e-learning training: learner: feedback, control of self-learning process, classification of cultural profiles in the case of courses in which participants are geographically distant and training management: content and delivery mode of instruction.


The authors selected six empirical studies that presented models, systems or experiences on training planning to support decisions in this area. This study contributes to the area of T&D showing an updated context of practices for the implementation of training systems that have been adopted in several countries. The authors present quantitative indicators of scientific production using two additional software to support the bibliometric review, namely, Zotero and VosViewer. This study used five databases and a research equation to systematically present the current panorama of research on training planning from the perspective of the areas of management and organizational psychology.



Kaizer, B.M., Sanches da Silva, C.E., Zerbini, T. and Paiva, A.P. (2020), "E-learning training in work corporations: a review on instructional planning", European Journal of Training and Development, Vol. 44 No. 8/9, pp. 761-781.



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