Heterotopian selfies: how social media destabilizes brand assemblages

Joonas Rokka (Department of Markets and Innovation, EMLYON Business School, Ecully, France)
Robin Canniford (Department of Management and Marketing, University of Melbourne, Melbourne, Australia)

European Journal of Marketing

ISSN: 0309-0566

Publication date: 12 September 2016

Abstract

Purpose

Digital technologies are changing the ways in which the meanings and identity of both consumers and brands are constructed. This research aims to extend knowledge of how consumer-made “selfie” images shared in social media might contribute to the destabilization of brands as assemblages.

Design/methodology/approach

Insights are drawn from a critical visual content analysis of three popular champagne brand accounts and consumer-made selfies featuring these brands in Instagram.

Findings

This study shows how brands and branded selves intersect through “heterotopian selfie practices”. Accentuated by the rise of attention economy and “consumer microcelebrity”, the authors argue that these proliferating selfie images can destabilize spatial, temporal, symbolic and material properties of brand assemblages.

Practical implications

The implications include a consideration of how selfie practices engender new challenges for brand design and brand management.

Originality/value

This study illustrates how a brand assemblage approach can guide investigations of brands at multiple scales of analysis. In particular, this paper extends knowledge of visual brand-related user-generated content in terms of how consumers express, visualize and share selfies and how the heterotopian quality of this sharing consequently shapes brand assemblages.

Keywords

Acknowledgements

The authors wish to thank the participants at the 7th Kern Conference on Visual Communications at Rochester, USA, for their helpful comments on the previous version of this manuscript. In addition, the authors wish to thank Maria Federley for her illustration work and permission to reproduce the images used in this manuscript.

Citation

Rokka, J. and Canniford, R. (2016), "Heterotopian selfies: how social media destabilizes brand assemblages", European Journal of Marketing, Vol. 50 No. 9/10, pp. 1789-1813. https://doi.org/10.1108/EJM-08-2015-0517

Publisher

:

Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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