TY - JOUR AB - Subject area Management, Information technologies.Study level/applicability Courses at the senior university level in social and organizational sciences.Case overview This case aims to observe modes, levels and specific problems in application of information technologies in informing, information sharing and collaboration as important aspects in ensuring quality in control of the processes that occur at school. Some deficiencies in application of information technology within these processes have been identified and alternatives to solving them have been offered. The discussion concerning the solutions was performed according to the parameters that were singled out as important in the analysis of the problems. A school that is recognized in Zlatibor region and elsewhere in Serbia for its advanced development tendencies was selected for the case study. The proposed solutions are practically applicable in any work collective.Expected learning outcomes Modern management strategy in education; the importance of process management in insuring quality of whole management system; the importance of implementation of modern information technologies in school management system.Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. VL - 4 IS - 6 SN - 2045-0621 DO - 10.1108/EEMCS-11-2012-0195 UR - https://doi.org/10.1108/EEMCS-11-2012-0195 AU - Pavlović Miroslava Ivko Jordović AU - Ranðić Siniša AU - Paunović Lidija PY - 2014 Y1 - 2014/01/01 TI - Information technologies in contemporary school management system T2 - Emerald Emerging Markets Case Studies PB - Emerald Group Publishing Limited SP - 1 EP - 15 Y2 - 2024/04/24 ER -