Talent management at Steelcase Manufacturing, Malaysia: managing high performance

Abstract

Subject area

Human resource management and leadership development.

Study level/applicability

MBA course on Human Resource Management.

Case overview

This case present the talent management practice at Steelcase. It highlights the approach taken by the company in managing its high performers. The approach taken by Steelcase links leadership development with performance management and succession planning. It also describes the distinct characteristics that make the approach taken by Steelcase different from other companies that implement talent management. This case presents policy options that companies can consider in developing a talent management program.

Expected learning outcomes

Understand and describe the interconnection between various talent development activities. Compare and assess policy options in developing talent management programs. Analyze how Steelcase nurture a high performance culture among its employees. Describe the leadership behaviors Steelcase is seeking to develop among its leaders.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Citation

Othman, R.B. and Sumardi, W.A. (2014), "Talent management at Steelcase Manufacturing, Malaysia: managing high performance", , Vol. 4 No. 6. https://doi.org/10.1108/EEMCS-05-2013-0051