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efin Recruiters: at the crossroads of the Indian RPO Industry

Nakul Parameswar (Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India)
Ashwani Singh (Department of Mechanical Engineering, Indian Institute of Technology Delhi, New Delhi, India)
Rajat Malik (efin Recruiters, New Delhi, India)
Sanjay Dhir (Department of Management Studies, Indian Institute of Technology Delhi, New Delhi, India)

Publication date: 27 March 2018

Abstract

Subject area

Strategic Management.

Study level/applicability

Master of Business Administration/Executive Program in Management Level.

Case overview

Rajat Malik started eFin Recruiters in January 2015 an RPO firm solely catering to the finance domain. Positioning eFin Recruiters in a niche domain created serious challenges to be tackled. Rajat was contemplating leveraging the Indian Government’s Startup India campaign launched on January 16, 2016 to his advantage to scale up eFin Recruiters’ operations by 400 per cent and compete with large established players in the RPO industry. Complacency and anticipated retaliatory action by competitors against eFin Recruiters’ positioning in the niche domain were a huge impediment in eFin Recruiters’ path to exponential growth.

Expected learning outcomes

This case will enable students to understand the concepts of industry analysis, strategic positioning from the view of an entrepreneurial firm and business level strategy. This case acts as a medium to integrate entrepreneurship and strategy which is of utmost relevance.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code

CSS: 11: Strategy.

Keywords

Acknowledgements

The authors extend their gratitude for the support from Strategy and Competitiveness Lab, Department of Management Studies, Indian Institute of Technology Delhi for writing this case study.

Disclaimer. This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision-making. The authors may have disguised names; financial and other recognizable information to protect confidentiality.

Citation

Parameswar, N., Singh, A., Malik, R. and Dhir, S. (2018), "efin Recruiters: at the crossroads of the Indian RPO Industry", , Vol. 8 No. 1. https://doi.org/10.1108/EEMCS-03-2017-0031

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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