Building high-performing and integrated project teams
Engineering, Construction and Architectural Management
ISSN: 0969-9988
Article publication date: 7 July 2020
Issue publication date: 20 October 2020
Abstract
Purpose
Effective inter-organisational relationships are key to engendering innovation and ensuring the successful delivery of infrastructure projects. Relationship-based contracts are thus widely used to stimulate best-for-project ideals and attenuate the otherwise adversarial relationship that often exists between clients and contractors. This study examines the effectiveness and limitations of a project facilitation model as coaching tool for developing conducive inter-organisational relationships for construction project delivery.
Design/methodology/approach
The study adopts a case-study approach using evidence from triangulated data sources of focus group workshops, semi-structured interviews and document analysis.
Findings
(1) The facilitation model enabled an environment for psychological safety to be developed, which engendered a platform for effective cooperation for problem-solving and achieving quasi best-for-project ideals. (2) The model provides the mechanism to develop team behaviours that support enhanced performance and create an environment less adversarial and more collaborative than traditional contracting.
Originality/value
The novelty of this research is that relationship-based principles have been utilised as part of a traditional design-bid-build contract with lump-sum payment arrangements.
Keywords
Citation
Ahiaga-Dagbui, D.D., Tokede, O., Morrison, J. and Chirnside, A. (2020), "Building high-performing and integrated project teams", Engineering, Construction and Architectural Management, Vol. 27 No. 10, pp. 3341-3361. https://doi.org/10.1108/ECAM-04-2019-0186
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited