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Traversing the complexity of digital construction and beyond through soft skills: experiences of Malaysian architects

Syafizal Shahruddin (Architecture Programme, School of Housing, Building and Planning, Universiti Sains Malaysia, Gelugor, Malaysia)
Ungku Norani Sonet (School of Architecture, Planning and Environmental Policy, University College Dublin, Dublin, Ireland)
Athira Azmi (Architecture Department, Faculty of Design and Architecture, Universiti Putra Malaysia, Serdang, Malaysia)
Nadzirah Zainordin (School of Architecture and Built Environment, UCSI, Kuala Lumpur, Malaysia)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 16 September 2024

117

Abstract

Purpose

The evolution of digital construction within Industrial Revolution 5.0 emphasises the harmonious integration of humans and technology, value-driven technology implementation, adaptive leadership and user-centric design solutions. This shift necessitates architects to enhance their soft skills to navigate the transition effectively. Failure to demonstrate these skills may confine architects to passive roles as technology consumers rather than innovative leaders. While existing research predominantly focuses on the technical aspects of digital construction, this study investigates how architects effectively manifest their soft skills within such dynamic contexts, addressing a critical gap in the current literature.

Design/methodology/approach

Employing an interpretive phenomenological approach, the research engaged 14 individual architects practicing in architectural consultancy practices (ACPs) in Malaysia through semi-structured interviews and written exercises to unveil their experiences.

Findings

Thematic analysis revealed six primary themes: “analytical and critical thinking,” “digital communication,” “diversity in leadership styles,” “emotional intelligence,” “ethics and professionalism,” and “curiosity and agility.”

Practical implications

Furthermore, the developed thematic map serves as a foundational resource for human resource practices aiming to design upskilling and reskilling programs that focus on nurturing soft skills. Emphasising soft skills, these programs are designed to thrive in the digital construction era and beyond.

Originality/value

These shared experiences significantly contribute to the theoretical understanding of soft skills within the digital construction context, providing novel insights into their practical application when addressing real-world implications.

Keywords

Acknowledgements

This work was supported by a Universiti Sains Malaysia, Short-Term Grant with Project No: R501-LR-RND002-0000000044-0000. We also extend our gratitude to Suffian Shahabuddin, the architectural director of 6IX Design Office, for his intellectual contributions to this research from its inception. Additionally, we used AI tools to proofread and edit minor aspects of the article.

Citation

Shahruddin, S., Sonet, U.N., Azmi, A. and Zainordin, N. (2024), "Traversing the complexity of digital construction and beyond through soft skills: experiences of Malaysian architects", Engineering, Construction and Architectural Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ECAM-01-2024-0147

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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