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Evaluation of an organization-based psychological first aid intervention

Ma. Regina M. Hechanova (Department of Psychology, Ateneo de Manila University, Quezon City, The Philippines)
Jason O. Manaois (Department of Psychology, Xavier University – Ateneo de Cagayan, Cagayan de Oro, The Philippines)
Hiro V. Masuda (Department of Environment and Natural Resources, Quezon City, The Philippines)

Disaster Prevention and Management

ISSN: 0965-3562

Publication date: 3 June 2019

Abstract

Purpose

The purpose of this paper is to develop and assess an organizational intervention consisting of psychological first aid (PFA) and Open Space Technology (OST), and its impact on individual resilience and perceived organization support.

Design/methodology/approach

The study used a non-experimental, pre-test and post-test design. Measures of employee post-trauma, resilience and organizational support were measured before and after the PFA intervention.

Findings

Paired sample t-tests revealed significant pre/post-increases in individual resilience and perceived organization support. Correlational analysis revealed that resilience was associated with perceived organization support. Evaluations revealed that participants found the small group sharing, information about coping and the open space problem-solving activities particularly worthwhile.

Research limitations/implications

A limitation of the study was the lack of a randomized control group in the design. Future research may utilize more robust designs such as experimental and longitudinal studies to evaluate impact.

Practical implications

This study indicates how the use of an organization-based intervention can be adopted for employees who undergo an emergency in their workplace. The combination of PFA and OST was found to be valuable in improving individual resilience and perceived organization support. In addition, OST can better facilitate problem-solving performance in intact groups, as it enhances collective interaction and community efficacy among survivors.

Originality/value

The study contributes to the dearth of knowledge on the use of PFA when used in an intact organization as part of its crisis intervention.

Keywords

Acknowledgements

The authors wish to thank the Department of Environment and Natural Resources (DENR) for their support.

Citation

M. Hechanova, M.R., Manaois, J.O. and V. Masuda, H. (2019), "Evaluation of an organization-based psychological first aid intervention", Disaster Prevention and Management, Vol. 28 No. 3, pp. 401-411. https://doi.org/10.1108/DPM-10-2018-0330

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Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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