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Training effectiveness during technological changes in Dubai-based companies: perspectives from managers and employees

Sabrine El Baroudi (Faculty of Management, Canadian University in Dubai, United Arab Emirates)
Dawood Yaseen Abdulaal (Canadian University in Dubai, United Arab Emirates)
Mahantesh Rampur (Canadian University in Dubai, United Arab Emirates)

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 4 April 2018

Issue publication date: 13 June 2018

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Abstract

Purpose

This paper aims to investigate the effectiveness of training during technological changes in Dubai-based companies by focusing on training program characteristics and employees’ training motivations.

Design/methodology/approach

A qualitative investigation was conducted that included interviews with eight managers and seven employees.

Findings

As demonstrated by the study results, managers and employees suggest that the 70-20-10 training model is effective for preparing employees to independently implement technological changes. However, employees argue that training motivations are not stable and vary within and among individuals during any organizational change, although this consideration is not acknowledged by managers.

Originality/value

This study is the first to focus on identifying how change management can be improved in Dubai-based companies via effective training.

Keywords

Citation

El Baroudi, S., Abdulaal, D.Y. and Rampur, M. (2018), "Training effectiveness during technological changes in Dubai-based companies: perspectives from managers and employees", Development and Learning in Organizations, Vol. 32 No. 3, pp. 1-3. https://doi.org/10.1108/DLO-10-2017-0085

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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