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Implications of metaverse, virtual reality, and extended reality for development and learning in organizations

Omkar Dastane (Graduate Business School, UCSI University, Kuala Lumpur, Malaysia)
Muhammad Rafiq (Graduate Business School, UCSI University, Kuala Lumpur, Malaysia)
Jason J. Turner (School of Business, Asia Pacific University of Technology and Innovation, Kuala Lumpur, Malaysia)

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 8 February 2024

Issue publication date: 20 August 2024

311

Abstract

Purpose

This study investigates the implications and significance of immersive technologies (viz. metaverse, virtual reality, and extended reality) in organizational learning and development.

Design/methodology/approach

Employing a strategy map (using Biblioshiny) and network analysis (using VOSViewer), the study analyzed a total of 189 Scopus-indexed documents, spanning the period 1997 to 2023.

Findings

The findings revealed four thematic clusters, knowledge management, training, e-learning, and technology. Each cluster provided insights into the various facets of development and learning in respect to these technologies. The strategy map identified key themes, revealing core ideas, emerging trends, and foundational concepts within the domain.

Practical implications

Organizations can utilize this study to incorporate metaverse, virtual reality, and extended reality in organizational development, optimizing training and boosting employee experience and productivity.

Originality/value

While most literature delves into the technical side of immersive technologies, our study uncovers their impact on development and learning in organizations, addressing a critical research gap and offering a guiding framework.

Keywords

Acknowledgements

Declaration: We hereby acknowledge that this manuscript is an original work and neither has been published/accepted for publication nor under consideration at another journal.

Citation

Dastane, O., Rafiq, M. and Turner, J.J. (2024), "Implications of metaverse, virtual reality, and extended reality for development and learning in organizations", Development and Learning in Organizations, Vol. 38 No. 5, pp. 27-32. https://doi.org/10.1108/DLO-09-2023-0196

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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