TY - JOUR AB - VL - 33 IS - 5 SN - 1477-7282 DO - 10.1108/DLO-09-2019-180 UR - https://doi.org/10.1108/DLO-09-2019-180 PY - 2019 Y1 - 2019/01/01 TI - Book summary – The Process Matters: Engaging and equipping people for success T2 - Development and Learning in Organizations: An International Journal PB - Emerald Publishing Limited SP - 38 EP - 40 Y2 - 2024/04/18 ER -