AI in action: transforming learning environments in tech organizations

Abstract

Purpose

The purpose of this viewpoint is to present the insights of how AI is transforming the learning environment and strengthening the potential of learning and development in large tech organizations.

Design/methodology/approach

This paper leverages the expert opinions of 4 L&D professionals, whose specialized knowledge and direct involvement in the deployment of AI technologies provide a rich, informed perspective on the evolution of learning environments.

Findings

Four key trends in AI-integration in learning environments can be seen - AI-powered personalization in learning environment; enhancing interactivity with AI; fostering collaboration and social learning; and assessment and feedback in AI-powered environments.

Originality/value

The discussion around key trends offers a strategic framework for other tech organizations to consider when deploying AI in their learning environments. This can serve as a guideline for enhancing learner engagement, personalization, and overall effectiveness of learning programs.

Citation

Bisht, S., Sengupta, S. and Kumar, M. (2024), "AI in action: transforming learning environments in tech organizations", Development and Learning in Organizations, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/DLO-04-2024-0110