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Cultivating voice through hands, heart, and spirit: motivating language’s role in gaining feedback

Milton Mayfield (Division of International Business and Technology Studies, Texas A&M International University, Laredo, Texas, USA)
Jacqueline Mayfield (Division of International Business and Technology Studies, Texas A&M International University, Laredo, Texas, USA)

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 8 October 2019

Issue publication date: 14 May 2020

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Abstract

Purpose

This manuscript presents guidelines for how managers can use communication (motivating language) to increase the feedback they receive from their followers.

Design/methodology/approach

These guidelines were developed from careful analysis of leader motivating language and follower voice literature.

Findings

Analysis results lead research based suggestions for how leaders can increase feedback from followers.

Originality/value

This manuscript will help leaders to increase needed feedback from followers on how to improve and develop organizations.

Keywords

Citation

Mayfield, M. and Mayfield, J. (2020), "Cultivating voice through hands, heart, and spirit: motivating language’s role in gaining feedback", Development and Learning in Organizations, Vol. 34 No. 3, pp. 1-5. https://doi.org/10.1108/DLO-04-2019-0069

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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