This case study aims to describe a set of human resources practices that can help prevent major scandals that would ruin the reputation of an organization.
The authors performed an in-depth case study of a standardized testing company, which has operated in Thailand for decades without a major cheating scandal.
Referrals-only recruitment, salient moral and religious cues in the workplace, and credible threats of punishments are the key tools the company has used to guard against cheating.
The company’s practices are only appropriate in the context of a collectivist and culturally-homogeneous environment.
This case study represents an original and practical contribution to scandal-prevention strategies.
Chavengvorakul, K. and Wongsurawat, W. (2017), "Scandal prevention through a moral work environment: Case Study from Thailand", Development and Learning in Organizations, Vol. 31 No. 3, pp. 15-18. https://doi.org/10.1108/DLO-03-2016-0027
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