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Tackling the HR digitalization challenge: key factors and barriers to HR analytics adoption

Vicenc Fernandez (TechTalent-Lab, Department of Management, Universitat Politècnica de Catalunya – BarcelonaTech, Terrassa, Spain)
Eva Gallardo-Gallardo (TechTalent-Lab, Department of Management, Universitat Politècnica de Catalunya – BarcelonaTech, Terrassa, Spain)

Competitiveness Review

ISSN: 1059-5422

Article publication date: 6 July 2020

Issue publication date: 17 January 2021

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2254

Abstract

Purpose

This paper aims to contribute to the literature on human resources (HR) digitalization, specifically on HR analytics, disentangling the concept of analytics applied to HR and explaining the factors that hinder companies from moving to analytics. Therefore, the central research questions addressed in this study are: what does HR analytics encompass? What impedes the adoption of analytics in HR within organizations?

Design/methodology/approach

The authors performed a comprehensive literature review on analytics as applied in HR. The authors relied on two of the major multidisciplinary publication databases (i.e. Scopus and WoS). A total of 64 manuscripts from 2010 to 2019 were content analyzed.

Findings

The results reveal that there is an ongoing confusion on HR analytics conceptualization. Yet, it seems that there is an emerging consensus on what HR analytics encompasses. The authors have identified 14 different barriers for HR analytics adoption grouped into four categories, namely, data and models, software and technology, people and management. Grounding on them the authors propose a set of 14 key factors to help to successfully adopt HR Analytics in companies.

Originality/value

This paper brings clarity over the conceptualization of HR analytics by offering a comprehensive definition. Additionally, it facilitates business and HR leaders in making informed decisions on adopting and implementing HR analytics. Moreover, it assists HR researchers in positioning their paper more explicitly in current debates and encouraging them to develop some future avenues of research departing from some questions posed.

Keywords

Acknowledgements

We would like to express our sincere gratitude to the two anonymous reviewers and guest editors of this special issue for their helpful and constructive comments on earlier versions of this paper.

Citation

Fernandez, V. and Gallardo-Gallardo, E. (2021), "Tackling the HR digitalization challenge: key factors and barriers to HR analytics adoption", Competitiveness Review, Vol. 31 No. 1, pp. 162-187. https://doi.org/10.1108/CR-12-2019-0163

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited