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A moderated mediation examination of Kahn’s theory in the development of new product performance: Cross-level moderating role of open discussion of conflict

Chih-Jen Lee (Department of Financial Technology Applications Program, School of Financial Technology, Ming Chuan University, Taipei, Taiwan)
Stanley Y.B. Huang (Department of Business Administration, Chihlee University of Technology, Taipei, Taiwan)

Chinese Management Studies

ISSN: 1750-614X

Publication date: 5 August 2019

Abstract

Purpose

This study aims to propose a multilevel moderated mediation model of transformational leadership, corporate social responsible, organization-based self-esteem and job engagement to detect Kahn’s theory and predict new product development performance.

Design/methodology/approach

This study used a longitudinal study over a six-month period to test the multilevel moderated mediation model. Empirical testing used a survey of 1,655 employees from 165 different R&D work group in Great China.

Findings

Transformational leadership, corporate social responsible and organization-based self-esteem well predict employees’ job engagement and new product development performance and are moderated by open discussion of conflict.

Originality/value

This study is the first to propose a multilevel moderated mediation model to detect Kahn’s job engagement theory and predict new product development performance.

Keywords

Citation

Lee, C.-J. and Huang, S.Y.B. (2019), "A moderated mediation examination of Kahn’s theory in the development of new product performance: Cross-level moderating role of open discussion of conflict", Chinese Management Studies, Vol. 13 No. 3, pp. 603-615. https://doi.org/10.1108/CMS-10-2017-0301

Publisher

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Emerald Publishing Limited

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