A moderated mediation examination of Kahn’s theory in the development of new product performance: Cross-level moderating role of open discussion of conflict

Abstract

Purpose

This study aims to propose a multilevel moderated mediation model of transformational leadership, corporate social responsible, organization-based self-esteem and job engagement to detect Kahn’s theory and predict new product development performance.

Design/methodology/approach

This study used a longitudinal study over a six-month period to test the multilevel moderated mediation model. Empirical testing used a survey of 1,655 employees from 165 different R&D work group in Great China.

Findings

Transformational leadership, corporate social responsible and organization-based self-esteem well predict employees’ job engagement and new product development performance and are moderated by open discussion of conflict.

Originality/value

This study is the first to propose a multilevel moderated mediation model to detect Kahn’s job engagement theory and predict new product development performance.

Citation

Lee, C.-J. and Huang, S.Y.B. (2019), "A moderated mediation examination of Kahn’s theory in the development of new product performance: Cross-level moderating role of open discussion of conflict", Chinese Management Studies, Vol. 13 No. 3, pp. 603-615. https://doi.org/10.1108/CMS-10-2017-0301