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A qualitative investigation of perceived impacts of virtuality on effectiveness of hybrid construction project teams

M. Reza Hosseini (School of Architecture and Built Environment, Deakin University, Geelong, Australia)
Petra Bosch-Sijtsema (Department of Civil and Environmental Engineering, Chalmers University of Technology, Gothenburg, Sweden)
Mehrdad Arashpour (School of Property Construction and Project Management, RMIT University, Melbourne, Australia)
Nicholas Chileshe (School of Natural and Built Environments, University of South Australia, Adelaide, Australia)
Christoph Merschbrock (Department of Civil Engineering and Energy Technology, Oslo and Akershus University College, Oslo, Norway)

Construction Innovation

ISSN: 1471-4175

Article publication date: 14 December 2017

Issue publication date: 2 January 2018

Abstract

Purpose

The “virtuality” of a team collaborative interaction is the extent to which it is accomplished in the same place, in fully distributed virtual teams, or in a hybrid combination of the two. However, existence, strength and process of potential association between virtuality and effectiveness in construction project teams have remained elusive. This paper aims to address this gap in the literature.

Design/methodology/approach

In this study, a conceptual model demonstrating the association between virtuality and effectiveness of teams was developed through integrating the input-process-output (IPO) model and the “Big Five” theory. This conceptual model was contextualised for the construction industry drawing upon conducting 17 semi-structured interviews with hybrid team experts.

Findings

The findings provide the first model mapping the associations between virtuality and dimensions of team effectiveness for the construction context.

Practical implications

The discovered patterns of associations between virtuality and dimensions of effectiveness for hybrid construction project teams (HCPTs) will assist managers in designing and running more effective teams. In addition, the findings help construction practitioners better understand how virtuality influence the performance and satisfaction of team members in HCPTs. The present study concludes with outlining a set of recommendations based on the findings of the study.

Originality/value

As the first study in its kind, the present study offers a new insight into the concept and impacts of virtuality for construction teams and provides instructions and guidelines for designing and maintaining the effectiveness of such teams on construction projects.

Keywords

Citation

Hosseini, M.R., Bosch-Sijtsema, P., Arashpour, M., Chileshe, N. and Merschbrock, C. (2019), "A qualitative investigation of perceived impacts of virtuality on effectiveness of hybrid construction project teams", Construction Innovation, Vol. 18 No. 1, pp. 109-131. https://doi.org/10.1108/CI-10-2016-0052

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited