Knowledge management practices within a collaborative R&D project: Case study of a firm in a cluster of railway industry

Abstract

Purpose

This paper aims to analyze the mechanisms of knowledge capitalization, sharing and creation through the information systems between actors of a collaborative R&D project within a cluster.

Design/methodology/approach

Qualitative approach based on case study mobilizing the following research tools: semi-structured interviews, documentary study and direct observation.

Findings

Better understanding of the dynamics of knowledge capitalization, sharing and creation in firms via the R&D projects within clusters.

Practical implications

The case study may help companies to better manage its R&D projects through an optimization of KM practices. This can increase their innovative capacity through improved understanding of factors that can stimulate or inhibit knowledge capitalization, sharing and creation.

Originality/value

The theoretical framework, especially the SECI model and the KBV approach seems to be useful to improve the understanding of KM practices in the context of collaborative R&D projects. This understanding may allow developments at the companies' ability to innovate through knowledge creation.

Citation

Zanzouri, C. and Francois, J.-C. (2013), "Knowledge management practices within a collaborative R&D project: Case study of a firm in a cluster of railway industry", Business Process Management Journal, Vol. 19 No. 5, pp. 819-840. https://doi.org/10.1108/BPMJ-Jul-2012-0070