Process based archival descriptions – organizational and process challenges

Abstract

Purpose

The paper presents the implementation and classification of archival records according to business processes, a new field with many organizational and archival challenges. The purpose of the paper is to map the current situation, challenges, problems and topics for further investigation.

Design/methodology/approach

The paper is based on a wide benchmark study on information management in governmental agencies, municipalities and regions/country councils in Sweden.

Findings

There are many general similarities with process projects regarding management initiatives and roles. There is also a need for alignment between the business organizations, the business processes, and the archival descriptions. Unresolved issues occur in modeling, e.g. from whose perspective should the processes be described and on which level is the mapping useful. The business organizations require detail in order to analyze flaws improvements, while archivists ask for a static “frozen” description at higher levels. This may contradict the purpose of the archive – to provide useful information for the unknown future user.

Originality/value

Process based archival descriptions is a new field that broadens business process management. Projects are starting in several countries with challenges in the interaction between the business organizations and the archivists.

Citation

P. Sundberg, H. (2013), "Process based archival descriptions – organizational and process challenges", Business Process Management Journal, Vol. 19 No. 5, pp. 783-798. https://doi.org/10.1108/BPMJ-Jan-2012-0002