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Smart supply chain and firm performance: the role of digital technologies

Abdullah Fahad AlMulhim (Department of Business Administration, College of Business, Jouf University, Sakaka, Saudi Arabia)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 26 July 2021

Issue publication date: 10 August 2021

3791

Abstract

Purpose

This study aims to explore the impact of digital transformation on firm performance with the help of smart technologies.

Design/methodology/approach

This study used a valid and well-structured survey to collect data from 460 respondents from 150 Small and medium-sized enterprises (SMEs) in Saudi Arabia. In order to analyze this data, SmartPLS software was used.

Findings

The empirical results of this study found that the digital transformation has no significant direct impact on firm performance. Therefore, in this situation, smart technologies play an important role in developing the link between digital transformation and firm performance.

Originality/value

This study contributes to the digital supply chain from SMEs' perspective by investigating the mediating role of smart technologies between digital transformation and firm performance.

Keywords

Citation

AlMulhim, A.F. (2021), "Smart supply chain and firm performance: the role of digital technologies", Business Process Management Journal, Vol. 27 No. 5, pp. 1353-1372. https://doi.org/10.1108/BPMJ-12-2020-0573

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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