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Nexus between business process management (BPM) and accounting: A literature review and future research directions

Ahangama Withanage Janitha Chandimali Abeygunasekera (School of Information Systems, Queensland University of Technology, Brisbane, Australia) (Department of Accounting, Faculty of Management and Finance, University of Colombo, Colombo, Sri Lanka)
Wasana Bandara (School of Information Systems, Queensland University of Technology, Brisbane, Australia)
Moe Wynn (School of Information Systems, Queensland University of Technology, Brisbane, Australia)
Ogan Yigitbasioglu (School of Accountancy, Queensland University of Technology, Brisbane, Australia)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 4 June 2018

1351

Abstract

Purpose

Multidisciplinary business process management (BPM) research can reap significant impact. We can particularly benefit from incorporating accounting concepts to address some of the key BPM challenges, such as value-creation and return on investment of BPM activities. However, research which addresses a relationship between BPM and accounting is scarce. The purpose of this paper is to provide a detailed synthesis of the current literature that has integrated accounting aspects with BPM. The authors profile and thematically describe existing research, and derive evidence-based directions to guide future research.

Design/methodology/approach

A multi-staged structured literature review approach to search for the two broad themes, accounting and BPM, supported by NVivo (to manage the papers and the coding and analysis processes) was designed and followed.

Findings

The paper confirms the dearth of work that ties the two disciplines, despite the synergetic multidisciplinary results that can be attained. Available literature is mostly from the management accounting perspective and relates to describing how performance management, in particular performance measurement, can be applicable to process improvement initiatives together with tools such as activity-based costing and the balanced scorecard. There is a lack of research that examines BPM in relation to any financial accounting perspectives (such as external reporting). Future research directions are proposed together with implications for practitioners with the findings of this structured literature review.

Research limitations/implications

The paper provides a detailed synthesis of the existing literature on the nexus between accounting and BPM. It summarizes the implications for practitioners and provides directions for future research by identifying key gaps and opportunities with a sound contextual basis for extension and new work.

Originality/value

Effective literature reviews create strong foundations for future research and accumulate the otherwise scattered knowledge into a single place. This is the first structured literature review that provides a detailed synthesis of the research that ties together the accounting and BPM disciplines, providing a basis for future research directions together with implications for practitioners.

Keywords

Citation

Abeygunasekera, A.W.J.C., Bandara, W., Wynn, M. and Yigitbasioglu, O. (2018), "Nexus between business process management (BPM) and accounting: A literature review and future research directions", Business Process Management Journal, Vol. 24 No. 3, pp. 745-770. https://doi.org/10.1108/BPMJ-12-2016-0235

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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