Strategic justification of integrated resource planning tools in organizations

Abstract

Purpose

This paper presents a novel multi-objective optimization model aimed at enhancing the success rate of resource planning (RP) implementation. The model optimization is developed based on the organizational structure types, fit-gap contingency analysis reports, uncertainty optimization problems on implementation schedule time and relative time and budget constraints.

Design/methodology/approach

Two pivotal strategies are employed: RP tools redesign through customization and organizational redesign. The synergistic integration of these strategies is essential, recognizing that RP tools implementation success hinges not only on technical aspects but also on aligning the system with organizational structure, culture and practices. In the analysis phase, a committee of experts identifies the initial gaps, which are evaluated through three conflicting objective functions: cost, time and penalty and running by the e-constraint method. In case of uncertainty nature time of RP tools implementation, the Activity-on-Arrow (A-O-A) method has been utilized.

Findings

The e-constraint method is utilized to derive the Pareto-optimal front, representing solutions effectively addressing identified gaps. A compromised solution is then proposed using the LP-metric method to strike a balance between conflicting objectives, ultimately improving RP tool implementation by reducing misfits.

Originality/value

To demonstrate and validate the model, a controlled case study is initially presented, illustrating its effectiveness. Subsequently, a real industry case study is provided, further validating the model’s applicability and practical relevance. This comprehensive approach offers valuable insights to optimize RP tool implementation outcomes, a critical concern for organizations undergoing technological transitions.

Citation

Mahmoodi, A. and Hashemi, L. (2024), "Strategic justification of integrated resource planning tools in organizations", Business Process Management Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BPMJ-11-2023-0902