Competitive intelligence (CI) includes all the information and knowledge in a business. It enables the creation, perpetuation and transmission of knowledge coming from markets and corporate stakeholders. Therefore, it seems appropriate to consider the following question: what are the levers of a CI process on knowledge management in a coopetitive context? The paper aims to discuss this issue.
To answer this question, the authors conducted an empirical study with a sample of 153 high-tech firms in Europe.
The results identify four business groups according to levels of monitoring and cooperation between firms, and three types of supervision in business networks.
This paper brings together the concepts of knowledge management and CI within firms that have adopted a coopetitive behaviour.
Chevallier, C., Laarraf, Z., Lacam, J., Miloudi, A. and Salvetat, D. (2016), "Competitive intelligence, knowledge management and coopetition: The case of European high-technology firms", Business Process Management Journal, Vol. 22 No. 6, pp. 1192-1211. https://doi.org/10.1108/BPMJ-11-2015-0161Download as .RIS
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