This paper presents a structured literature review of studies on IT-enabled organizational transformation to determine the state of the art and to identify areas for future research.
We collect 201 academic publications on IT-enabled organizational transformation and analyze them from three perspectives: a publication perspective, a research perspective and a conceptual perspective.
From a publication perspective, we identify and synthesize the seminal works to provide a brief history of research on IT-enabled organizational transformation. From a research perspective, we show that studies in this area have seldom been grounded in theory and have predominantly used qualitative approaches, while only a few studies have drawn from quantitative data. From a conceptual perspective, we show that most research has studied higher levels of transformation, especially process redesign.
This review presents the landscape of the literature on IT-enabled organizational transformation, which provides a foundation for future research.
vom Brocke, J., Schmid, A.M., Simons, A. and Safrudin, N. (2021), "IT-enabled organizational transformation: a structured literature review", Business Process Management Journal, Vol. 27 No. 1, pp. 204-229. https://doi.org/10.1108/BPMJ-10-2019-0423
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