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Aligning firm's value system and open innovation: a new framework of business process management beyond the business model innovation

Bisan Abdulkader (Department of Economics and Business, Central European University, Budapest, Hungary)
Domitilla Magni (Department of Business Studies, RomaTre University, Rome, Italy)
Valentina Cillo (Link Campus University, Rome, Italy)
Armando Papa (Faculty of Business and Economics, Universitas Mercatorum, Rome, Italy)
Roberto Micera (National Research Council (CNR), Institute for Studies in the Mediterranean (ISMed), Naples, Italy)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 28 August 2020

Issue publication date: 7 September 2020




Business process management (BPM) supports the creation and capture of firm value. In a dynamic context, the current approach to BPM appears to be limited and static in the face of the challenges posed by the firm's open innovation (OI) ecosystem. The main purpose of this paper is to shed light on the value co-creation through the integration of OI principles and mechanisms of value system.


To this aim, the paper suggested a conceptual integration of strategy and operations literature on OI and the firm's value creation system. This analysis adopted BPM lenses with specific attention to the alignment between value creation and value capture. Applying BPM lenses to the process of creating shared value sought the attainment of a comprehensive system of decisions articulated between strategy and operations.


The paper pinpoints key links between strategy models and operational planning, thus proposing a new framework that integrates the characteristics of value system and OI. The paper elaborates a new theoretical framework rooted in the extant literature conducted in BPM, business strategy and business model innovation (BMI) fields.


This paper aims to fill the gap in the literature in which strategy models are separately treated from the operational ones. This conceptual effort contributes to the extant literature by drawing upon a comprehensive frameworkand mapping the complex set of interactions between the firm's value chain and its innovation ecosystem.



Abdulkader, B., Magni, D., Cillo, V., Papa, A. and Micera, R. (2020), "Aligning firm's value system and open innovation: a new framework of business process management beyond the business model innovation", Business Process Management Journal, Vol. 26 No. 5, pp. 999-1020.



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