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Effects of continuous improvement in streamlining HRM practices

Vathsala Wickramasinghe (Department of Management of Technology, University of Moratuwa, Moratuwa, Sri Lanka)
M.N. Chathurani (Department of Management of Technology, University of Moratuwa, Moratuwa, Sri Lanka)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 11 November 2020

Issue publication date: 17 May 2021




This study investigates the effect of continuous improvement initiatives in streamlining HRM practices in Sri Lanka.


Survey methodology was used and 217 respondents who fulfilled the selection criteria set for the study responded. Structural equation modelling was performed to examine the hypothesized relationships.


The analysis supported the hypotheses that continuous improvement initiatives significantly positively influence to streamline HRM practices of performance management, job-related training, employee involvement and team work.

Practical implications

Continuous improvement initiatives that are aligned with the strategic direction of firms guide to design and implement better focused HRM practices.


The failure to streamline HRM practices in accordance with continuous improvement initiatives has been identified as a key barrier for the effective utilization of human resources. Although continuous improvement initiatives demand changes in the way HRM is practiced, so far, little empirical attention has been paid to understand the implications of continuous improvement initiatives for HRM practices.



Wickramasinghe, V. and Chathurani, M.N. (2021), "Effects of continuous improvement in streamlining HRM practices", Business Process Management Journal, Vol. 27 No. 3, pp. 883-900.



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