Ambidextrous innovation orientation effected by the digital transformation: A quantitative research on fashion SMEs
Business Process Management Journal
ISSN: 1463-7154
Article publication date: 11 December 2019
Issue publication date: 7 September 2020
Abstract
Purpose
The purpose of this paper is to introduce a new perspective on ambidextrous innovation orientation looking at how the current digital transformation is accepted in the fashion industry in Italy. Precisely, the objective of the paper is to test whether the use of social media platforms positively influences ambidextrous innovation orientation in fashion companies.
Design/methodology/approach
Empirical quantitative research was carried out on a sample of 853 small- to medium-sized enterprises (SMEs) operating in the fashion industry in Italy. Using a logistic regression methodology, four hypotheses were tested to verify the correlation of four dimensions of social media platforms with an ambidextrous innovation orientation among fashion firms.
Findings
The four hypotheses were validated: the structural dimension, the relational behaviour dimension, the cognitive dimension and knowledge transfer practices of social media platforms were proven to positively influence ambidextrous innovation orientation in fashion firms.
Research limitations/implications
Though this is one of the few research studies that offers a quantitative analysis in this field, it could be further developed, for instance by extending the sample of firms to SMEs operating in other countries or by comparing multinationals with SMEs.
Originality/value
This paper provides an original contribution to studies on the use of social media to promote ambidexterity in firms, which has only been studied to a limited extent in the extant literature. From this perspective, the originality of the study is further strengthened by the unique context of analysis, namely, the fashion industry in Italy.
Keywords
Citation
Scuotto, V., Arrigo, E., Candelo, E. and Nicotra, M. (2020), "Ambidextrous innovation orientation effected by the digital transformation: A quantitative research on fashion SMEs", Business Process Management Journal, Vol. 26 No. 5, pp. 1121-1140. https://doi.org/10.1108/BPMJ-03-2019-0135
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited