Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach

Abstract

Purpose

The primary objective of this study is to assess the role of a collaborative culture in the organization’s knowledge management process (KMP) and how it is associated with radical and incremental innovation under the moderating role of ownership formapjm in Pakistani firms.

Design/methodology/approach

This research used the quantitative method and structural equation modeling approach to examine hypotheses with data obtained by the survey from 280 participants in 85 Pakistani firms.

Findings

The findings of this study indicate that the KMP significantly mediates between collaborative culture and two specific types of innovation, namely radical innovation and incremental innovation. In addition, the ownership form can serve as a moderator in the relationship between KMP and innovation capability.

Research limitations/implications

Future research should explore the moderating impact of other strategic or behavioral factors, such as self-efficacy, job experience, education level, optimism and organizational support, to better clarify the association between these latent constructs.

Practical implications

This research provides leaders with a better view of the mechanism of knowledge management and the impact of ownership form and possible influences in their organizations to foster innovation capabilities.

Originality/value

This paper has prompted theoretical and practical attempts on innovation management theory that allow firms to recognize the necessary factors and processes to improve the firm’s innovation capability.

Citation

Shehzad, M.U., Zhang, J. and Le, P.B. (2021), "Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach", Business Process Management Journal, Vol. 27 No. 7, pp. 2021-2050. https://doi.org/10.1108/BPMJ-02-2021-0070