TY  - JOUR
AB  - Purpose– More than two decades after the early works about Business Process Management (BPM) were published by the discipline's thought-leaders of that time, the authors were interested in getting an assessment of what BPM has been able to achieve so far, what promises have been fulfilled, and where BPM should be heading in the future. The purpose of this paper is to discuss the above issues. Design/methodology/approach– The authors conducted an interview with Professor Michael Rosemann, one of today's authorities in the BPM field, who shared with us his thoughts on ambidextrous BPM. Findings– According to Michael Rosemann, the BPM community has, since its conception, put much effort in mastering exploitative BPM that focusses on analyzing and automating single processes as well as on improving such processes step-by-step. However, explorative BPM, which emphasizes radical process change, process innovation and the enabling of new business models, still is in its infancy. Professor Rosemann therefore calls for ambidextrous BPM integrating exploitative and explorative capabilities, more interdisciplinary as well as a closer collaboration between academia and practice. Originality/value– In this interview, Michael Rosemann points to directions of future development for the BPM community, particularly with respect to explorative BPM. Michael Rosemann also highlights the skillset explorative BPM researchers and professionals should have.
VL  - 20
IS  - 4
SN  - 1463-7154
DO  - 10.1108/BPMJ-02-2014-0012
UR  - https://doi.org/10.1108/BPMJ-02-2014-0012
AU  - Kohlborn Thomas
AU  - Mueller Oliver
AU  - Poeppelbuss Jens
AU  - Roeglinger Maximilian
ED  - Dr Thomas Kohlborn, Dr Oliver Mueller, Professor Jens Poeppelbuss
and Dr Maximilian Roeglinger
PY  - 2014
Y1  - 2014/01/01
TI  - Interview with Michael Rosemann on ambidextrous business process management
T2  - Business Process Management Journal
PB  - Emerald Group Publishing Limited
SP  - 634
EP  - 638
Y2  - 2024/04/23
ER  -