Development of questionnaire to assess the supplier evaluation criteria and supplier selection benefits

Abstract

Purpose

The purpose of this paper is to develop an instrument/questionnaire to assess the supplier evaluation (SE) criteria and supplier selection (SS) benefits with their level of importance.

Design/methodology/approach

This paper develops an instrument/questionnaire based on generally accepted principle of instrument design to assess the SE criteria and SS benefits through the responses collected from 34 automobile industries in India. The SE criteria and SS benefits were derived through extensive literature review and expert’s opinion.

Findings

The reliability, normality and validity of developed instrument/questionnaire were determined through the responses collected from the managers of 34 automobile industries in India and are found to be acceptable for most of the SE criteria and SS benefits. The criterion validity is also found to be fairly good for the developed instrument/questionnaire.

Research limitations/implications

While designing the instrument/questionnaire, SE criteria and SS benefits were considered for automobile sector in India through prequestionnaire sheet. Further, research may be required to corroborate these results from larger data sets.

Practical implications

Now a days, it is essential for organizations to rely on their suppliers for their survival and to gain competitive advantage. The well developed and validated instrument/questionnaire can be used for industry practitioners in Indian automobile industries to assess the SE criteria and SS benefits.

Originality/value

An empirically tested instrument/questionnaire is developed first time to assess the SE criteria and SS benefits for automobile sector in India.

Citation

Kant, R. and Dalvi, M.V. (2017), "Development of questionnaire to assess the supplier evaluation criteria and supplier selection benefits", Benchmarking: An International Journal, Vol. 24 No. 2, pp. 359-383. https://doi.org/10.1108/BIJ-12-2015-0124