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Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation

Nitya Prasad Singh (Department of Management and Marketing, Franklin P. Perdue School of Business, Salisbury University, Salisbury, Maryland, USA)
Shubham Singh (Department of Operations and Supply Chain Management, Monte Ahuja College of Business, Cleveland State University, Cleveland, Ohio, USA)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 25 June 2019

Issue publication date: 13 September 2019

Abstract

Purpose

The purpose of this paper is to examine how firms can develop business risk resilience from supply chain disruption events, by developing big data analytics (BDA) capabilities within their organization. The authors test whether BDA mediates the impact of institutional response to supply chain disruption events, and information technology infrastructure capabilities (ITICs), on firm’s ability to develop risk resilience from supply chain disruption events.

Design/methodology/approach

The study is based on survey data collected from 225 firms, spread across several sectors in the USA and Europe. The respondents are primarily senior and middle management professionals who have experience within the information technology (IT) and supply chain domain. Validity and reliability analyses were performed using SPSS and AMOS; and covariance-based structural equation modeling was used to test the hypothesis.

Findings

The analysis reveals two significant findings. First, the authors observe that institutional experience with managing supply chain disruption events has a negative impact on firm’s ability to develop business risk resilience. However, if the organizations adopt BDA capabilities, it enables them to effectively utilize resident firm knowledge and develop supply chain risk resilience capacity. The results further suggest that BDA positively adds to an organization’s existing IT capabilities. The analysis shows that BDA mediates the impact of ITIC on the organization’s ability to develop risk resilience to supply chain disruption events.

Originality/value

This study is one of the few works that empirically validate the important role that BDA capabilities play in enabling firms develop business risk resilience from supply chain disruption events. The study further provides a counterpoint to the existing perspective within the supply chain risk management literature that institutional experience of managing past supply chain disruption events prepares the organization to deal with future disruption events. This paper adds to our understanding of how, by adopting BDA capabilities, firms can develop supply chain risk resilience from disruption events.

Keywords

Citation

Singh, N.P. and Singh, S. (2019), "Building supply chain risk resilience: Role of big data analytics in supply chain disruption mitigation", Benchmarking: An International Journal, Vol. 26 No. 7, pp. 2318-2342. https://doi.org/10.1108/BIJ-10-2018-0346

Publisher

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Emerald Publishing Limited

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