The effect of logistical immediacy on logistics service providers' (LSPs') business

Abstract

Purpose

This study discusses the influence of logistical immediacy on logistics service providers' (LSPs’) business. Specifically, its role in the face of the emerging business scenario (e-commerce, disruptive technologies, and new models of logistical services) is examined.

Design/methodology/approach

As logistical immediacy is a nascent topic, this study utilizes a systematic literature review focusing on academic articles from the last five years related to logistical outsourcing to understand the changes imposed by logistical immediacy on LSPs.

Findings

The impact of transformations arising from an increasingly digital virtual world (DVW) on LSPs is contextualized. A theoretical view of the factors affecting LSPs' shift towards more immediate operations is presented, and how logistical immediacy impacts LSPs is discussed. Finally, a research agenda is presented as the study's main contribution.

Research limitations/implications

Due to the timeframe chosen, the restriction to a single database (Scopus), the specific search terms used related to LSPs, and limiting the search parameters to operations management, some relevant work may have been overlooked.

Practical implications

The article help LSPs' and contracting companies' managers to understand the influence of the immediacy expected in logistics operations. Possible logistics services trends and how they may impact companies are discussed.

Originality/value

This is one of the first articles in the area of operations and supply chains that addresses the issue of logistical immediacy and its impact on LSPs.

Citation

Vivaldini, M. (2023), "The effect of logistical immediacy on logistics service providers' (LSPs') business", Benchmarking: An International Journal, Vol. 30 No. 3, pp. 899-923. https://doi.org/10.1108/BIJ-09-2021-0562