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Benchmarking the failure assessment of perishable product supply chain using fault tree approach: insights from apple case study of India

Manisha Bhardwaj (Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India)
Rajat Agrawal (Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 11 January 2022

Issue publication date: 29 November 2022

298

Abstract

Purpose

The purpose of this paper is to facilitate perishable product supply chain (PPSC) managers and practitioners to assess PPSC failure events. The paper proposed fault tree methodology for assessing failures associated with PPSC for evaluating the performance in terms of effective PPSC management adoption.

Design/methodology/approach

Initially, different failure events were identified from literature and semi-structured interviews from experts. Fault tree model was developed from the identified failure events. Probability of failure events was calculated using Poisson distribution based on the annual reports and interviews conducted from experts. Further, qualitative analysis – minimum cut sets (MCSs), structural importance coefficient (SIC) – and quantitative analysis – Birnbaum importance measure (BIM), criticality importance factor (CIF) and diagnosis importance factor (DIF) – were performed for ranking of failure events. In this study, fault tree development and analysis were conducted on apple supply chain to present the authenticity of this method for failure analysis.

Findings

The findings indicate that the failure events, given as failure at production and procurement (A2), that is, involvement of middleman (BE3), handling and packaging failure (BE4) and transportation failure (A3), hold the highest-ranking scores in analysis of PPSC using fault tree approach.

Originality/value

This research uses the modularization approach for evaluation of failure events of PPSC. This paper explores failures related to PPSC for efficient management initiatives in apple supply chain context. The paper also provides suggestion from managerial perspective with respect to each failure event.

Keywords

Acknowledgements

The authors would like to thank all experts for their responses and Government of Himachal Pradesh, India, for access to annual reports.

Funding: The presented research was funded by Ministry of Human Resource and Development, Government of India, for providing support under a PhD fellowship Grant Number MHRD/IITR/DOMS/17918007.

Conflict of interest: The authors declared that they have no conflict of interest.

Citation

Bhardwaj, M. and Agrawal, R. (2022), "Benchmarking the failure assessment of perishable product supply chain using fault tree approach: insights from apple case study of India", Benchmarking: An International Journal, Vol. 29 No. 10, pp. 3226-3250. https://doi.org/10.1108/BIJ-08-2021-0465

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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