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Strategic human resource practices for innovation performance: An empirical investigation

Noopur Singh (Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 29 November 2018

1011

Abstract

Purpose

The purpose of this paper is to understand the conception of strategic human resource practices (SHRPs) for establishing innovation performance (IP) in the tourist hotel industry. In this research, the author has also studied the influence of knowledge management capacity (KMC) as a mediator between the two and the role of environmental uncertainty (EU) in moderating the relation between SHRP and KMC.

Design/methodology/approach

Data were collected through survey method from the employees and managers of the tourist hotels in Jharkhand, India. Furthermore, 368 customer contact employees and 46 managers’ responses were analyzed using confirmatory factor analysis and SPSS macro named PROCESS.

Findings

The interpretation of the empirical results signifies SHRP influence on IP and KMC as a mediator between SHRP and IP. Additionally, the role of EU in positively mitigating the interaction between SHRP and KMC was seen.

Originality/value

The present research work adds to the subsisting literature by empirically fortifying the proposed hypotheses. Additionally, current studies focused on hospitality and tourism industry operating in a developed economy, the present study is an attempt to explore a comprehensive and theoretically grounded relationship between SHRP, KMC and IP with the help of resource-based view in an emerging economy.

Keywords

Citation

Singh, N. (2018), "Strategic human resource practices for innovation performance: An empirical investigation", Benchmarking: An International Journal, Vol. 25 No. 9, pp. 3459-3478. https://doi.org/10.1108/BIJ-08-2017-0215

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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