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The bandwagon effect of organizational injustice in private hospital performance: a moderated-mediation model

Muhammad Haroon Shoukat (Department of Management Sciences, COMSATS University Islamabad, Islamabad, Pakistan)
Hira Shaukat (Department of Management Sciences, COMSATS University Islamabad, Islamabad, Pakistan)
Kareem M. Selem (Hotel Management Department, Faculty of Tourism and Hotels, Suez Canal University, Ismailia, Egypt)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 2 September 2024

86

Abstract

Purpose

Drawing on conservation of resources (COR) theory, this paper aims to explore the effect of perceived organizational injustice (POI) on organizational performance (OPE) indirectly through knowledge hiding (KH). Moreover, this paper examines the boundary effects of perceived organizational politics (POP) and moral disengagement (MDS).

Design/methodology/approach

We employed a time-lag approach to collect data from 244 employees in Pakistani private hospitals. SmartPLS v. 4.4 was run to check the outer model. For testing the moderated-mediation model as an inner model, PROCESS v.4 was applied.

Findings

POI negatively and indirectly influenced OPE through KH, whereas high levels of POP and MDS may result in a stronger POI–KH linkage.

Originality/value

This paper adds to the literature related to COR that has been utilized to explain employee behaviors in the hospital context, where the antecedents of OPE were primarily the subject of empirical investigation.

Graphical abstract

Keywords

Citation

Shoukat, M.H., Shaukat, H. and Selem, K.M. (2024), "The bandwagon effect of organizational injustice in private hospital performance: a moderated-mediation model", Benchmarking: An International Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/BIJ-07-2023-0454

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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